ENES

Privacy and cookies policy

We respect your privacy and any information collected by us will not be sold or given to anyone else. This includes information received via the website, by email or other direct contact from you.

Who we are

Asociación Amigos de los Animales Abandonados Triple A
CIF: G29598059

  • Email: info@tripleamarbella.org
  • Tel.: +34 952 771 586
  • Address: Crta. de Ojén (A-355), km 33, s/n. Apdo. correos 18, 29600 Marbella, Málaga, Spain

Registered with the Associations Register of the Regional Government of Andalusia under number 02604.

What information do we collect?

We collect personal information on the forms requesting information about an animal as follows: your name, your email address, and any information you put in the message section of the form.

We collect personal information on the membership and sponsorship forms as follows: your name, your email address, your physical address, your nationality. Additionally, on the forms which indicate that you want us to set up a direct debit, we collect your banking details.

How do we use personal information?

We use the information you send us on the animal information forms to enable us to give you information on the that you’re enquiring about.

We use the information you send us on the membership and sponsorship forms to have a record of your membership or sponsorship details and, in the case of the direct debit forms, to set up the direct debits with our bank.

What legal basis do we have for processing your personal data?

Our enquiry forms have a field which you must complete that says you give us consent to process the data on the form. A link to the Privacy & Cookie policy is available by clicking the Cookie consent link shown at the bottom left of the screen and an additional link to the Privacy & Cookie policy is on the footer of all pages.

When do we share personal data?

We do not share your personal data with any third party except in the case of direct debits where your bank details are given to our bank to enable the set up of the direct debits.

Where do we store and process personal data?

Our website server is located in Ireland and the sent membership forms are kept on the server for 3 months. The sent sponsorships forms and and the forms for enquiring about an animal are kept on the server only until they have been retrieved. We store the data in our animal shelter computers in Spain for a longer period.

Your rights in relation to personal data

You may, at any time, request that we remove all of your personal data from our computers and/or other devices as well as the website server. To do so, send an email to info@tripleamarbella.org.

Cookies

What is a Cookie?

Cookies are small text files, created by the website visited, that contain data. They are stored on the visitor’s computer to give the user access to various functions. Both session cookies and non-session cookies are used on this website (the “Site”). A session cookie is temporarily stored in the computer memory while the visitor is browsing the website. This cookie is erased when the user closes their web browser or after a certain time has passed (meaning that the session expires). A non-session cookie remains on the visitor’s computer until it is deleted.

Why do we use Cookies?

We use cookies to learn more about the way visitors interact with our content and help us to improve the experience when visiting our Site.

Site functionality

The share function is used by visitors to recommend our Site and content on social networks such as Facebook and Twitter. Cookies store information on how visitors use the share function – although not at an individual level – so that the Site can be improved. If you do not accept cookies, no information is stored. For some of the functions within our Site we use third party suppliers, for example, when you visit a page with videos embedded from or links to YouTube. These videos or links (and any other content from third party suppliers) may contain third party cookies and you may wish to consult the policies of these third party websites for information regarding their use of cookies.

Cookies we use:

This Site uses Google Analytics which use cookies. At the aggregate level, cookies store information on how visitors use the Site, including the number of pages displayed, where the visitor comes from, and the number of visits, to improve the website and ensure a good user experience. If you do not accept cookies, no information is stored.

How to reject Cookies?

We will not use cookies to collect personally identifiable information about a visitor. However you can choose to reject or block the cookies set by Asociación Amigos de los Animales Abandonados Triple A by changing your browser settings – see the “Help function” within your browser for further details. Please note that most browsers automatically accept cookies so if you do not wish cookies to be used, you may need to actively delete or block the cookies. For information on the use of cookies in mobile phone browsers and for details on how to reject or delete such cookies, please refer to your mobile phone manual.